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валютный
курс |
1 AED = 26.3995 JPY 1 GBP = 141.7657 JPY 1 USD = 96.9471 JPY 1 AUD = 69.5250 JPY 1 RUB = 2.9203 JPY 1 EUR = 127.8809 JPY 1 CNY = 14.2013 JPY 1 INR = 1.9545 JPY 1 BRL = 46.2639 JPY Another Currency
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Сегодня я ответственный
за уважаемых русских клиентов
Такахиро Сийна
Е-мейл: t-shiina@fubic.com
(русский, английский)
Тел : +81+3+6908+6035
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FAQ |
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| » About Import Procedures |
| » Important Information About Importing Vehicles |
| » About The Vehicle's Condition |
| 1. |
Who operates Samurai Auto? |
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www.samurai-auto.net is operated by Fubic Corporation., which was established in 1993.
We have experienced dealing New & Used vehicles 16 years.
You can see the company profile from here [Back To Top] |
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| 2. |
Is Fubic Corporation trustworthy ? |
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Yes, we are a registered company on the Regional Legal Affairs Bureau since we established in 1993. We do multilateral managements, such as:
Car Business (local sales, buying cars from Dealers & Japanese customers, exporting all sorts of vehicles).
Relaxation Business (Massage store,Yoga studio,Reflexology store,Massage teaching school,Online sales of Health food & daily products)
Construction Business (House cleaning,Building architecture,House reforming)
Recruitment Business (Introducing people to small and medium-sized enterprises)
Internet commerce Business(we have the most famous tennis portal site in japan)
This means we have lots of business partners in several business category making the reliable relationship with them. [Back To Top] |
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| 3. |
What are the benefits of Dealing Auto Business with us ? |
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(a) Since we heard that many customers got bad condition cars with high price, faithfully we provide only excellent condition cars such as mileage less 50000km, one owner car,more than 4 grade reputation in Japanese auctions which means good-well engine condition,clean Interior and uncountable few scratches and dents exterior.
(b) Cutting your extra cost such as your local car dealer's & Importer's commission
(c) To Choose from a Variety of Stock
(d) To join by yourself in Japanese auction and searching your car in thousands of entries everyday(for the second time buying, it's pay-service)
(e) All Genuine Cars, inspected by professional our Japanese mechanics
(f) Quick automatic estimation to your nearest seaport as CIF terms
(g) Arrangement to deliver your car to your nearest seaport by English speaking Staff [Back To Top] |
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| 4. |
What is office hour of Samurai Auto.net ? |
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Our office is located in Tokyo and hour is based on Japan time (GMT +9hours).
Monday - Saturday : 10:00 - 20:00
We will do our best to respond to your inquiry as soon as possible.
Contact Us : t-shiina@fubic.com [Back To Top] |
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| 5. |
How often is the car stock updated ? |
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Everyday 5 to 10 cars are updated in our stock on the basis of customer's inquiry. [Back To Top] |
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| 1. |
What are the benefits of becoming a member ? |
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The member will be able to :
(a) View the information details and the prices of all cars in our stocks
(b) View the order and inquiry history issued previously
(c) Take advantage of japanese car auctions ( ID & password is not available for the first buyer)
(d) Use the estimate function to see the freight rate to your nearest seaports [Back To Top] |
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| 2. |
Do I have to become a member ? |
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No, you can contact us via e-mail to let us know your interesting cars. We will search it and send you the car information with estimating total cost to your nearest seaport. [Back To Top] |
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| 3. |
How do I sign up as a member ? |
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There are two ways to sign up a member:
(a) From "Member Registration" (appears on the top of our homepage).
(b) You can contact us via e-mail and let us know your wish to a membership
then we will make your ID & password and send you them via e-mail. [Back To Top] |
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| 4. |
How do I receive my ID and password ? |
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Your Registered ID and password will be certified within 24 hours by our staff via e-mail after you submit your register form. Please enter the correct email address, so that your ID and password will be confirmed in order. [Back To Top] |
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| 5. |
I forgot my password ! |
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We will reissue your ID and password by email.
If you forgot your ID or password, please click below and send your registered email to us.
Forgot your ID and Password ? [Back To Top] |
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| 1. |
What is FOB ? |
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FOB(Free On Board) = Car price + Custom clearing cost in Japan.
Prices on Samurai-auto.net are based on this FOB price. Please inquiry us if you want to know the CIF cose to your country. [Back To Top] |
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| 2. |
What is the total cost required to own a car ? |
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FOB : Car price + island transport fee + custom clearing cost in Japan
Options (if you want to require)
Warranty (Car Insuarance) : (Optional $100)
Stereo installation : (Optional Cassette $150 / CD $200 / CD changer$350)
Mechanical Check :(standard 5,Level2,Level3)
Customize Option : (New Tire $350, New Battery $100, New Engine Oil $50)
JEVIC / JAAI inspection : (Only for Kenya / Tanzania customers)
(+) Shipping Freight : (Shipping cost to your country)
Total amount to be remitted to Samurai Auto.net prior to shipment. Price appears on the Proforma Invoice.(C&F or CIF amount)
Extra : Cost of Wharfage charges
Local duty for clearing
Inland transport fee (if neessary)
(+) Other charges (if applicable)
Please ask your local clearing agent for clarification of local charges to be paid after the vehicle arrives at your port. [Back To Top] |
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| 3. |
How much is the freight cost ? |
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Please take advantage of our Freight Rate estimate system with registration of our website. Then you can calculate the shipping cost to your nearest port. If your nearest port is not available, please ask us. Please note Freight is based upon current rate, and we reserve right to change the rate according to their adjustment. If the shipping cost is not available for your nearest port please send your inquiry here | Type of car | Examples | Australia | Tanzania | Kenya | South Africa | Bahamas | PNG | | BRISBANE | DES | Mombasa | Durban | Nassau | POM | | Saloon | TOYOTA COROLLA | $800 | $1,200 | $1,100 | $1,100 | $1,500 | $1,200 | | SUV | TOYOTA PRADO | $1,200 | $2,000 | $1,800 | $1,800 | $2,400 | $1,900 | | Wagon | TOYOTA HIACE | $1,200 | $2,000 | $1,800 | $1,800 | $2,400 | $1,900 | [Back To Top] |
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| 4. |
What does warranty (Insurance) cover ? |
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Warranty will cover the following:
(a) Cost of the vehicle if the vessel sinks, catches fire, or destroyed totally during transit
(b) Cost of "general average" (i.e. cost of salvation if vessel is rescued before sinking)
(c) Cost of any parts stolen, or replacement of any parts stolen, during transit
(a) Cost of any damage incurred during transit
Warranty is valid whilst the vehicle is on the vessel only. (i.e. Warranty ceases once the vehicle departs from the vessel's gate.)
The above accidents do not occur often, however they do occur unexpectedly. Why take the risk of losing your hard earned money? Warranty will give you peace of mind. [Back To Top] |
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| 5. |
What is stereo installation ? |
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You can choose the audio equipments if the car isn't equipped it. Please check the item equipped in the car ,so you don't have to select extra option. [Back To Top] |
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| 6. |
How do I receive a proforma invoice ? |
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Our web-administration will give you a proforma invoice on the process of your order in stock. Your proforma invoice also will be also sent to you by email or you can also view or print your previous invoice via My Account. [Back To Top] |
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| 7. |
Can you discount ? |
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Regularly we fix the price of vehicles in stock. Therefore we cannot discount these vehicles. [Back To Top] |
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| 1. |
How long does shipment take ? |
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Delivery of your vehicle to your nearest port will depend on the timing of your payment and the shipping company's schedule. Please inquiry us to know the approximate delivery times to your country. [Back To Top] |
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| 2. |
When will my car be shipped ? |
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Your car will be shipped within 2 weeks from the Japanese seaport after reconfirming your remittance to our bank account. [Back To Top] |
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| 3. |
How will I know about the shipping schedule ? |
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After the confirmation of your order,we wil book shiping to your destination. Since the shipping schedule is changed Regularlly, we will let you know the departure and arrival date of your shipment via email. We strongly recommend you to contact your local clearing agent or shipping agent to confirm the arrival date before you get your vehicle. [Back To Top] |
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| 4. |
What is the information required for shipment ? |
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3 information are required to confirm shipment of your vehicle.
(a) Consignee Address
Information of the person, shown on the shipping documents.
This is the person who receive the vehicle.
(b) Courier Address
Where shipping document will be sent.
(c) Notify Party
Contact person at the port of delivery. This is your clearing agent in most cases.
Please inform this information in case you require us to announce the shipping schedule apart from the consignee. [Back To Top] |
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| 5. |
What do I have to prepare for the shipment ? |
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In most cases you need to do nothing. Fubic Corporation will arrange the shipping on this side on your behalf. Once you received documents(Officail Invoice ,B/L ,Inspection and Condition history sheet) via EMS, please keep them until the arrival date so you can get the car. [Back To Top] |
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| 6. |
Can you request arranging for container service ? |
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No, Fubic don't arrange for container service. PCC/ROLL ON ROLL OFF VESSEL ONLY. [Back To Top] |
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| » About Import Procedures |
| 1. |
Which documents do I need to receive my car ? |
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The below documents Will be sent from Fubic Corporation
(a) Official Invoice
(b) Bill of Landing
*Other documents may be required depending on your country's regulation. Please contact your local clearing agent for the details of the necessary documents. [Back To Top] |
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| 2. |
Do I need to contact a clearing agent ? |
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Please consult with your local clearing agent as soon as you found a car from our website. They will quote you extra cost after landing at the port, and also give you all the instructions to register in your country. [Back To Top] |
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| 3. |
How do I find the clearing agent ? |
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You can choose your own well-reputable clearing agent in your local area or you may wish to contact our preferred clearing agents in your region. [Back To Top] |
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| 4. |
When can I receive my car ? |
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Contact your clearing agent and confirm the exact arrival date of the vessel and the ideal pick up date.
*Please be aware that in case you have delayed to pick up your car, may cause extra charges, such as storage. [Back To Top] |
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| 1. |
How do I receive a proforma invoice? |
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Your proforma invoice will be sent to you by email.
Please proceed with your payment ASAP to ensure quickest shipment of your vehicle. [Back To Top] |
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| 2. |
When should I pay? |
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After receiving the proforma invoice, please arrange payment ASAP and send us payment copy to secure the car. We will reserve the car upon your full payment. [Back To Top] |
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| 3. |
What if the car was sold to another client after I paid? |
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We will either
(a) Refund your money
(b) Look for a replacement vehicle
(c) You can choose another vehicle from our stock with the same value. [Back To Top] |
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| 4. |
When should I pay Shipping cost? |
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Payment of the shipping cost is required prior to shipment.
We will ship the car upon payment of C&F or CIF amount indicated on the proforma invoice. [Back To Top] |
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| 5. |
What are the payment terms? |
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We accept following payment methods;
(a) Telegraphic Transfer
Telegraphic Transfer is the most common way of payment made through any banks.
Step1 : Bring the proforma invoice to the nearest bank
Step2 : Complete the TT application form with proforma invoice
Quote the "invoice number" and "your name" on the payment instructions or application form. e.g. 99999 John Smith ("Invoice number" "payer's name")
Step3 : Collect the TT copy (Bank receipt) and Fax to us Send the TT copy to +81-3-5440-2720 to identify the payer when you remit your money.
(b) Paypal (Use as credit card)
PayPal payment is the most convenient way to transfer payment by your credit card
*Payment by Paypal is accepted up to US$1,000
How to make payment through PayPal
Step1 : Visit PayPal website>>Go!
Step2 : Sign up or Log in
Set up your PayPal account with your credit card or Log in with the registered email address and password.
Step3 : Complete the "Send Money" form and submit
Click "Send Money" tab.
Enter
To:t-shiina@fubic.com
Amount: Enter the amount in US Dollars.
Select Goods
And Continue
Step4 : Review your payment and send
Review
(a) The email address Payment to:t-shiina@fubic.com
(b) amount
Enter
In a box of "Email to recipients",
your "invoice number" and "name" in order to identify you immediately.
e.g. 99999 John Smith ("Invoice number" "payer's name")
Submit your payment. [Back To Top] |
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| 6. |
What are your bank account details? |
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Our bank details are as below:
Account Name: Fubic Corporation
Account No: Hutsu 5032260
Bank Name: Hokuriku Bank Ltd.
Branch: Shinminatonishi
Swift Code: RIKB JP JT
Our bank details are also on the proforma invoice. [Back To Top] |
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| 7. |
Can I pay by credit card? |
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Yes, we accept your payment by credit card through your PayPal account.
Please see "How to make payment through PayPal" for details. [Back To Top] |
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| 8. |
Do you accept my local currency? |
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We require the payment to be received in U.S. dollars.
We accept your payment by US dollar and Euro. If you wish to pay by Euro, please contact our staff for a invoice with Euro amount. [Back To Top] |
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| » Important Information About Importing Vehicles |
| 1. |
For Kenyan clients (What is JEVIC Inspection ?) |
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JEVIC inspection is required to import cars to Kenya!
What is JEVIC (Japan Export Vehicle Inspection Center) inspection ? JEVIC is a Japanese registered company and has been involved in pre-shipment inspections / certification of used vehicles in various forms since 2001. Kenyan government requires JEVIC inspection for the vehicles to be imported to the countries. Inspection will be arranged by Fubic Corporation before shipment. This may take up to 10 days depending on how busy the inspectors are.
Booking of your vehicle for shipment will be arranged once the JEVIC inspection is completed. Please pay the JEVIC Inspection fee of US$300 at the same time of payment for your vehicle. Please note that without JEVIC certificate, penalty will be charged. [Back To Top] |
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| 2. |
For Tanzanian clients (What is JAAI Inspection ?) |
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JAAI inspection required to import cars to Tanzania!
What is JAAI (Japan Auto Appraisal Institute) inspection?
JAAI was established in 1966 under the approval of the Ministry of International Trade and Industry and the Ministry of Transport in Japan.
Tanzanian government requires JAAI inspection for the vehicles to be imported to their countries.
Inspection will be arranged by Fubic Corporation before shipment. This may take up to 10 days depending on how busy the inspectors are. Shipment of your vehicle will be arranged once the JAAI inspection is completed.
Please pay the JAAI Inspection fee US$300 at the same time of payment of your vehicle.
Please note, without JAAI certificate, 30% of the CIF value will be charged as penalty. [Back To Top] |
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| 3. |
For Mozambiquan clients |
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MOZ number required!
Mozambique clients are required to:
Apply for Intertek Inspection in Japan before shipment.
To apply for Intertek Inspection in Japan
(a) Please apply for MOZ number at your Local Intertek office.
Intertek International Ltd
Address: Edificio "Indel" Av. De Angola 2696 - 1 andar Maputo
TEL: + 258 21 467 070
FAX: + 258 21 467 051
Email: info.mozambique.fts@intertek.com
(b) To apply for MOZ number you will need the invoice with the Engine number indicated which will be issued from us, Fubic Corporation
(c) Once you have obtained MOZ Number please send to Fubic Corporation by e-mail or FAX
Email address: t-shiina@fubic.com
FAX: +81-3-6908-6040
(d) Fubic Corporation will apply for Intertek inspection in Japan before shipment
This may take up to 10 days depending on how busy the inspectors are. Booking of your vehicle for shipment will be arranged once the Intertek inspection is completed.
When you remit money,please arrange payment with the Engine number indicated Invoice, once it is issued. We will reserve your car and proceed inspection upon your payment. [Back To Top] |
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| 4. |
For Malawian clients |
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For easy and smooth payment transaction, please transfer the fund from:
(a) The National Bank of Malawi
(b) Stanbic Bank
You may be requested to contact the Malawi Embassy in Tokyo in regards to confirmation of your payment application.
Send a proof of payment to the Embassy as below by email or FAX.
The Malawi Embassy in Tokyo
Email address: malawi@luck.ocn.ne.jp
FAX: 81-3-3449-3220
Send a copy of the bank receipt with the invoice copy to Fubic Corporation by e-mail or FAX as soon as payment is effected.
Samurai-auto.net
Email Address: t-shiina@fubic.com
FAX:+81-3-6908-6040 [Back To Top] |
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| 5. |
For Caribbean clients |
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Correct street address required!
Please note that your street address will be required since the U.S. Government's Department of Homeland Security does not allow imports of vehicles for clients with just their P.O. Box address in the Caribbean. Ensure that your street address is correct when you fill in the order form. And we can book your vehicle for shipment and prepare the shipping documents accordingly. [Back To Top] |
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| 6. |
For clients importing through Durban port, South Africa |
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Correct street address required!
Please note that your PO Box address alone will not suffice. A street address is required and the South African Government for vehicles being imported via Durban port. [Back To Top] |
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| » About The Vehicle's Condition |
| 1. |
How can I confirm the vehicle's condition? |
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All of our stock is inspected by professional mechanics, and the condition of each vehicle is described on the Vehicle Information Sheet on the web site.
Please click to see "How to read Vehicle Information Sheet". Our vehicle's condition is graded as below:
| Grade | Explanation | | 6 | New vehicle, or like new condition New vehicle, or like new condition | | 5 | Excellent condition There may be some slight scratches or very small dents | | 4 | Good condition There may be some scratches and dents Interior of vehicle may require some cleaning. Engine is well-conditioned | | 3 | Good condition There may be some scratches and dents Interior may require cleaning. Engine may require some attention (e.g. change oil, check plugs, check battery etc.) | | 2 | Rough condition There may be some unsightly scratches and dents Engine will require a good tune-up or may require repairs | | 1 | Vehicle is in accident damaged condition Repairs will be required to exterior, and maybe engine/interior | Before driving your vehicle over long distances we recommend a simple check of the vehicle, such as oil, water, belts, brakes, tyre tread, etc. | [Back To Top] |
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| 2. |
What if I was unhappy with the vehicle's condition? |
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Please do not worry about the vehicles' conditions, since all vehicles sold by Samurai-auto.net are all genuine Japanese vehicles, and all of them are fully inspected by professional Japanese mechanics in our stock.
Samurai Auto recommends vehicles with vehicle's condition graded more than 4.
However if you are unhappy with the car after you receive the vehicle, we are here to cover the loss according to our claim clause. Please contact us immediately. Refer to our claim clause for details. Click to see Samurai-Auto's Claim Clause [Back To Top] |
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| 3. |
Are there some accident cars in your stock? |
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No, we don't deal with any accident cars except of customer's demand. [Back To Top] |
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| 1. |
I have problem with accessing internet |
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If you are interested in any of our stock, please send us an email with the Ref. No of the car in stock by email to t-shiina@fubic.com.
We will support your purchase even though you have no access to internet. [Back To Top] |
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| 2. |
Can I order by FAX or phone ? |
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To avoid communication failure, we recommend you submit your order on-line. If you have problem with accessing the internet, please order by email: t-shiina@fubic.com [Back To Top] |
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| 3. |
Can I buy left hand drive car ? |
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Yes, you can. Please search for left hand drive vehicles in our stock. If there are no left hand drive vehicles you are interested in,please feel free to inquiry us by e-mail. [Back To Top] |
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| 4. |
Can I order spare parts? |
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Yes, you can. The spare parts service is available at present. Please let us know what kind of spare parts you need to purchase. [Back To Top] |
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| 5. |
I am not living in my country at the moment, which address do I indicate? |
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Please enter the address where the vehicle will be imported...
For example
(a) If you live in the U.K. but wish to import the vehicle into Zimbabwe, then enter the address in Zimbabwe.
Ensure that your street address is correct when you complete the order form since this will be the address used on all shipping documentation.
(b) For Caribbean clients and clients importing vehicles through Durban port.
Please note that your PO Box address alone will not suffice. A street address is required in accordance with U.S. Government's Department of Homeland Security for Caribbean clients, and the South African Government for vehicles being imported via Durban port. [Back To Top] |
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| 6. |
Do you have any representitive outside of Japan? |
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We only have an office in Japan at this moment. [Back To Top] |
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| 7. |
Why do Japanese people trade their vehicles in so early? |
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Many Japanese drivers love their vehicles and cannot wait to change their vehicle for the new shape models. Most models undergo change of shapes every five years. Also, the registration system here in Japan is very expensive, at an average cost of US$1,200 per year.
After 9 years it does not become worth the cost to register such a vehicle. Therefore many Japanese drivers prefer to change to new models. [Back To Top] |
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| 8. |
Why is mileage(KM) so low? |
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Many Japanese people travel to work on the train or bus, and there are very few parking spaces in Japan. Therefore it is not convenient to drive to work. Besides, the train systems in Japan are so efficient you can set your watch by the train timetables.
Since many Japanese employees work late, there is not much chance to drive their vehicles during the weekdays. That leaves only the weekends to enjoy driving their vehicles. The average Japanese car travels approx. 8,000km per year. [Back To Top] |
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| 9. |
What is Samurai-Auto's claim policy? |
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We are confident about our car quality, but if you are unhappy about the condition, please contact us ASAP according to our claim clause. Our claim clause is as below:
Claim and Compensations -
» No claim shall be accepted unless:
a. the FOB amount of the vehicle purchased is above US$1,500
b. claimed damages is above US$300 (the Buyer shall bear US$299 as a repair cost per car);
c. the age of the vehicle is less than 10 years;
d. for engine and transmission trouble, the number of miles driven of the vehicle is less 100,000km.
e. the Buyer notify the Seller of any claim in detail in writing within 14 days after the arrival of the vehicle at the destination specified in the bill of lading;
f. the following documents are presented by e-mail or facsimile within 7 days after the notice in subparagraph "e", above; port authority's report of any damage or missing items from the vehicle, a reputable local garage's report and quotation in U.S. do
» The Seller shall not be liable for:
a. interior damages that are judged as minor and non-need of mention or invisible (including without limitation scratches, cigar burns, stains and cuts);
b. missing or damaged interior equipments (including without limitation shift knobs, head rests, sun shades, spare tires, jack tool kits, floor mats, cigarette lighter, and remote controls);
c. exterior damages that are judged as minor and non-need of mention or invisible (including without limitation scratches, tiny dents, holes and small rust); or
d. snow tires after market alloy wheels not mentioned or missing wheel lock nut
e. any consumable parts including without limitation oil, fuel, tire tread, air-conditioning gas, etc [Back To Top] |
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